TEA Sistemi is an engineering services company that has been operating in the Oil & Gas sector for more than 25 years. Since 2005 it has adopted a Quality Management System compliant with the UNI EN ISO 9001 standard. Since 2013, this management system is also compliant with the requirements of the UNI EN ISO 14001 standard. Furthermore, it intends to formalize its commitment to pursuing the protection of workers' health and safety. During 2016/2017, Tea Sistemi adapted its management system to the requirements of ISO 9001: 2015 and ISO 14001: 2015 standards.
For all the activities carried out within the framework of application of the system, TEA Sistemi, intends to operate to:
1. Achieve and maintain a Management System compliant with the UNI EN ISO 9001:2015, UNI EN ISO 14001:2015 and UNI EN ISO 45000:2018 standards, such as to continuously satisfy the expressed and implicit needs of the clients.
2. Ensure that the quality pre-established and codified in our documented information is understood, achieved, maintained and improved at all company levels.
3. Set environmental and quality objectives consistent with one's possibilities and in line with the activity carried out by the Organization, seeking integration between them.
4. Assure the customer that the pre-established quality of the service provided is achieved, also through the continuous improvement of its Integrated Management System.
5. Enhance the skills of its staff through a continuous training and evaluation process and establish and update a training program for all staff.
6. Keep possible environmental impacts under control.
7. Comply with applicable environmental and safety regulations and any voluntary provisions.
8. Eliminate dangers and reduce health and safety risks.
9. Encourage consultation and participation of workers and their representatives.
10. Encourage commitment to protecting the health and safety of all those who work for and on behalf of the company, including external suppliers, in order to prevent injuries and occupational diseases.
11. Promote good environmental and economic and social sustainability practices among all employees and suppliers.
12. Equip itself with the human and material resources to guarantee the implementation of the Integrated Management System.
13. Qualify its suppliers, preferring those who adopt Quality and/or Environmental and/or Safety Management Systems.
14. Increase the efficiency of its activities over time and continuously by trying to minimize the consumption of energy and materials and reduce the production of waste.
15. Subject the Integrated Management System to periodic review, including this Integrated Policy and the improvement objectives, with the aim of evaluating the opportunities to modify and improve them.
16. Make this document available to staff, partners, suppliers, and all interested parties.
These points are reflected in the following actions:
Regulate relations within the company organization in a clear manner according to a general organization chart in which each function has a manager who guarantees its performance.
- Make explicit the duties and characteristics of each role so that those who represent it fully understand the extent and limits of their work and the controls to be exercised.
- Fully define the work procedures in order to guarantee a completely traceable history of each product, in the common interest of the company and the customer.
- Verify that procedures, services, and products are consistent with the methodologies characteristic of the sector, with the aim of ensuring compliance with the rules and established parameters, and also to identify possibilities and margins for improvement.
- Eliminate internal non-conformities, detected by the inspection service and internal control, and external non-conformities detected by the customer, also through the statistical analysis of the same, identifying their nature and cause. Use the results as input for continuous business improvement and necessary preventive and corrective actions
- Control, monitor, and verify the results achieved and the Integrated Management System in order to promote actions for improvement.
Instruct all personnel who direct, execute, and verify activities that influence quality, each within the limits of their pre-established responsibility.
- Coordinate and involve staff at all levels in improvement programs.
- Select suppliers who are possibly in possession of certifications based on Quality, Safety and Environmental regulations, in order to have an additional guarantee on the services/products purchased and on the Integrated Management System.
- Verify the continuous improvement of cost/benefit ratios following the adoption of the Integrated Management System over time.
- Ensure an adequate working environment in terms of structures and means available to staff.
- Implement a program of risk prevention and protection activities.
- Promote the use of new, safer, more efficient, and eco-compatible technologies.
- Evaluate the profiles, skills and results achieved by the staff in order to optimize their insertion within the company and enhance their potential.